Shipping policy

Shipping Policy

Thank you for shopping at EderGain. We are committed to delivering your orders of Pants, Shorts, and T-Shirts in a timely and efficient manner. Please read our shipping policy carefully to understand how your purchases are handled.

Shipping Method

We offer a single, reliable shipping option for all orders: Standard Shipping. This method ensures your items are processed and delivered through our trusted carrier network.

Shipping Costs

Shipping fees are calculated based on the total weight of your order and your delivery address. There are no free shipping promotions available. The exact shipping cost will be displayed at checkout before you complete your purchase.

Processing Time

Orders are typically processed within 1–2 business days after payment confirmation. During peak seasons or promotional periods, processing may take slightly longer. You will receive a confirmation email once your order has been shipped.

Delivery Time

Delivery times vary depending on your location. Standard Shipping generally takes 5–10 business days for domestic addresses and 10–20 business days for international destinations. Please note that these are estimates and not guaranteed.

Order Tracking

Once your order is shipped, a tracking number will be provided via email to [email protected] (if you have contacted us) or through the email address you provided at checkout. You can use this tracking number to monitor your shipment’s progress.

Shipping Address

Please ensure your shipping address is accurate and complete at the time of purchase. EderGain is not responsible for delays or losses caused by incorrect or incomplete addresses provided by the customer.

Delivery Issues

If your package is lost or damaged during transit, please contact us at [email protected] within 7 days of the expected delivery date. We will work with the carrier to resolve the issue promptly.

International Shipping

For orders shipped outside our domestic region, customs duties, taxes, and import fees may apply. These charges are the responsibility of the customer and are not included in the shipping cost. Please check with your local customs office for more information.

Contact Us

If you have any questions about our shipping policy, please email us at [email protected]. We are here to help.